Return Policy
Please reach us at andrew@salubriumaegis.com if you cannot find an answer to your return policy question.
At Salubrium Aegis, we stand behind the quality of our products. If you receive a defective item, we are happy to offer a replacement or refund under the following conditions:
- Eligibility: Returns are only accepted for items that are defective due to manufacturing issues. Normal wear and tear, accidental damage, or misuse are not covered.
- Timeframe: You must request a return within 30 days of receiving the item.
- Proof of Defect: To process your return, please provide photos or a detailed description of the defect. Additional inspection may be required.
- Return Process:
- Contact our customer support team at andrew@saulbriumaegis.com.
- Once approved, we will provide return instructions.
- Upon receipt and inspection, we will issue a replacement or refund.
5. Shipping Costs: We cover return shipping costs for verified defective items.
If you have any questions, please reach out to our support team.
We appreciate your business!